e-platform for the Faculty of Humanities



Why do mails sent via AGORA not reach me?

Option 1: The mail has arrived in the Spam/Trash folder. Depending on the provider and mail settings, there may be several folders into which mails (mis)recognized as spam are delivered. Because the mail is sent from a noreply address from AGORA, spam filters react especially sensitive.

Option 2: There is a wrong mail address in the account or room profile. Either there is a typo or an outdated/not regularly checked address. You can edit this in your profile settings.

Option 3: The mailbox is full, so the mail could not be delivered.

Option 4: The mail provider was offline. This occurs especially often with smaller providers or privately hosted servers.