I cannot upload materials. What is the problem?
There can be many reasons for this.
- Did you click the “Save” button after uploading your file (either by browsing your files or by moving it to the upload field via drag and drop)? The system does not upload your files until you click “Save.”
- If you have CommSy open in multiple tabs, close all but the tab in which you are carrying out the upload. Restart the upload.
If these measures do not solve the problem, try uploading the file from another browser or PC. This will show you whether the problem is with the CommSy system or your computer or browser. If there is a problem with the system, use the support form to contact your CommSy team. Specify which version of your browser and operating system you are using.